FAQs
List of Services
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What are the service plans?List Item 1
Our service plans change every year to keep up with the fast paced markets in Noth America and Central Europe, so please reach out to your Point of Contact from Vuoto, or use the message / chat widget on the home page of this website for brochures and service offerings. You may also use the ContactUs page form to connect with us.
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How much does the product / service cost?List Item 2
Pricing is related to the service tier that you are in. Please see the answer to the previous question for the service plans and pricing.
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How long does the service last?List Item 3
Your service plan should have this info. If your sure please reach out to your point of contact from Vuoto.
If you are disconnecting our MBAAS, PAAS or SAAS offerrings the typical SLA of 99.99% is still available till the end of the next billing cycle.
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Whom to contact, my product has issues?List Item 4
Please reach out to your local Point of Contact provided to you during our onboarding process. If you are an existing customer looking for support, please use the message / chat widget on the home page of this website, or please use the ContactUs page form.
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Product or Service is Down, What to do?
Please report outage by clicking this text.